Warranty & Return Policy

All of our jewelry comes with a 1 year warranty for any manufactures/makers defects. Loss and physical damage caused to the jewelry will not be covered, however we do understand sometimes "things" happen.  Please email us if you are unsure if the item will be covered under warranty.


 Any warranty work can be brought into our retail location for repair.  For out of town repairs please mail the jewelry back to us and we will repair it and get it back in the mail for you.  Please send it regular mail in an envelope with some bubble wrap.  $1.90 postage is required on the envelope. Please send your name, return address and original invoice number inside the envelope. 

Please mail to :

Alie & Elsie Jewelry 
2965 Gordon Road
Unit 126B
Regina, SK
Return & Exchange Policy
We will gladly exchange any jewelry that you are not 100% happy with. Bring it back unworn in original packaging with your receipt within 14 days of purchase for a full in-store exchange or gift card. If purchased online - please email us to let us know it's on its way in the mail.